September 2011
1 post
Stay well clear of eFax.com they are a nightmare!
Please wait for a site operator to respond. You are currently number 1 of 1 in the queue. Thank you for your patience.
You are now chatting with 'Brandon R.'
Brandon R.: Hello, Stephen. Welcome to eFax online support. I am Brandon Renfro, your online Live Support Representative. How may I assist you?
Stephen Young: Hi, I would like to cancel my account please
Brandon R.: I am glad to help you. Could you please provide me your fax number, registered email address and billing zip code for verification?
Stephen Young: fax number: XXXXXXXXXX email: sxxxxxxx@gmail.com and post/zip code: XXXXXX
Brandon R.: I apologize for the inconvenience. In order to cancel your account, please contact our UK Customer Service Department at +44 (870) 711-2211 between the hours of 8:00 AM to 05:00 PM (GMT) Monday through Friday as they will be able to better assist you with your request, as I am based in US and do not have access to your billing information.
Stephen Young: why is it so hard to cancel an efax account?
Brandon R.: I apologize for the inconvenience. The UK Customer Service Team needs to be contacted as they have the training, expertise and system access to address your request. Again, I do sincerely apologize of the inconvenience and urge you to contact our UK support team.
Stephen Young: i shall contact the uk team first thing monday. how much training and expertise is required to simply cancel an account?
Brandon R.: You can also email our support team at :helpuk@mail.efax.com. Hours: 8:00 AM to 5:00 PM GMT.
Stephen Young: I'll email them right now brandon
Brandon R.: Is there anything else I may assist you with?
Stephen Young: well, all i want is my account cancelled. perhaps pass on the feedback to a product manager or better still the ceo telling them they really need to make it easier to cancel an efax account
Brandon R.: I hope you are still online with me.
Brandon R.: Sure, I will certainly convey the message to the department concerned.
Brandon R.: Thank you for contacting eFax online support. I hope you found our session helpful. Goodbye and take care.
Chat session has been terminated by the site operator.
Sep 2nd
August 2011
1 post
3 tags
Aug 30th
37 notes
July 2011
3 posts
Jul 21st
58 notes
Jul 17th
3 notes
Jul 2nd
30 notes
June 2011
1 post
Jun 3rd
31 notes
April 2011
5 posts
Apr 15th
2 notes
Apr 9th
Apr 9th
Apr 2nd
451 notes
Apr 2nd
444 notes
March 2011
6 posts
Mar 31st
Mar 29th
1 note
Mar 25th
tap tap tap ~ The design session →
Really interesting how they all work together remotely.
Mar 21st
1 note
Mar 21st
2 notes
Mar 21st
April 2010
4 posts
Thank you America! →
Thank you for giving us, amongst other things, ‘TV Hat’! Its a revolution in video viewing… apparently. Jesus wept.
Apr 22nd
RadarVirtuel.com →
This is amazing! Monitor air traffic in real time. So many planes… AMAZING!
Apr 15th
Apr 14th
2 notes
Pixel invasion! →
I love this animation! Pixel’s destroy!
Apr 9th
March 2010
5 posts
Mar 31st
Mar 24th
Google Streetview of the week! →
Mon’ the burds!
Mar 19th
Mar 17th
2 notes
Mar 2nd
February 2010
1 post
Feb 12th
December 2009
2 posts
I'm a dad!
Well folks, I think it’s time I updated you all! The last few days have been a blur and this is the first chance I’ve actually had to sit down and open the laptop. Samantha and I are now the proud parents of Olivia and Stella! They were both born in the wee hours of Tuesday the 22nd. Olivia about 3am and Stella about 4:30am, 7lbs and 6lbs respectively (so lighter than we were led to...
Dec 23rd
sketchy santas →
Made me laugh! Some of these sketchy santas are the stuff of nightmares tbh.
Dec 7th
November 2009
8 posts
Nov 30th
1,009 notes
Nov 28th
Nov 27th
Clients From Hell →
A collection of anonymously contributed client horror stories from designers.
Nov 23rd
Nov 12th
My Top 5 Artists (Week Ending 2009-11-8) →
Beck (3)  Super Furry Animals (2)  Blonde Redhead (2)  Paul Weller (2)  The Animals (2)  Imported from Last.fm Tumblr by JoeLaz
Nov 9th
Nov 9th
Nov 9th
October 2009
7 posts
WatchWatch
Really like this ‘user experience’ design. Microsoft’s Courier! on Vimeo (via Vimeo) Looking forward to the Apple tablet coming out!
Oct 28th
2 notes
Chris O'Shea - Hand from Above →
Brilliant interactive art!
Oct 15th
Oct 14th
My Top 5 Artists (Week Ending 2009-10-11) →
Deacon Blue (4)  Sparklehorse (3)  Abraham (3)  Chet Atkins (3)  Scott Matthews (3)  Imported from Last.fm Tumblr by JoeLaz
Oct 12th
My Top 5 Artists (Week Ending 2009-10-4) →
Super Furry Animals (7)  Paul Weller (6)  The Jimi Hendrix Experience (6)  U2 (6)  The Stone Roses (6)  Imported from Last.fm Tumblr by JoeLaz
Oct 5th
Oct 1st
28 notes
Oct 1st
September 2009
7 posts
Sep 29th
Sep 29th
My Top 5 Artists (Week Ending 2009-9-27) →
The Stone Roses (8)  Teenage Fanclub (6)  The Beta Band (6)  Europe (6)  Prodigy (6)  Imported from Last.fm Tumblr by JoeLaz
Sep 28th
My Top 5 Artists (Week Ending 2009-9-20) →
Pixies (14)  Super Furry Animals (10)  The Kinks (7)  of Montreal (7)  The Beach Boys (7)  Imported from Last.fm Tumblr by JoeLaz
Sep 21st
My Top 5 Artists (Week Ending 2009-9-13) →
Pixies (12)  of Montreal (10)  Super Furry Animals (10)  The Beach Boys (8)  The Who (8)  Imported from Last.fm Tumblr by JoeLaz
Sep 14th
My Top 5 Artists (Week Ending 2009-9-6) →
Pixies (11)  Sparks (11)  of Montreal (10)  Teenage Fanclub (9)  The Kinks (9)  Imported from Last.fm Tumblr by JoeLaz
Sep 7th